Navigating the BIOS Utility
There are five menu options Main, Advanced, Security, Boot and Exit. Follow these instructions To choose a menu, use the cursor left right keys 00 . To choose a parameter, use the cursor up down keys 00 . To change the value of a parameter, press 0 or 0. Press while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing 0. You can also press 0 to save any changes made and exit the BIOS Setup Utility. NOTE You can change the value of a...
Chapter Wbt
This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge Plastic flat head screw driver Any plastic tool can take off the middle cover NOTE The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid...
Keyboard or Auxiliary Input Device Check
Remove the external keyboard if the internal keyboard is to be tested. If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the main board. If the keyboard cable connection is correct, run the Keyboard Test. If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU 1. Reconnect the keyboard cables. The...
Removing ODD Module Memory and HDD Module
1. Slide the optical drive latch. 2. Then remove the optical drive. 1. Unscrew the two screws that secure the DIMM cover. 3. Pop out the memory then remove it. 1. Remove the screw that secures HDD module. 2. Take off the HDD module from the main unit.
Touchpad
The built-in touchpad is a pointing device that senses movement on its surface. This means the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. The following items teach you how to use the touchpad Move your finger across the touchpad to move the cursor. Press the left and right buttons located on the edge of the touchpad to do selection and execution functions. These two buttons are similar to the...
Launch Keys
Located at the top of keyboard are three buttons. The left-most button is the power button. To the right of the power button are the two launch keys. They are designated as the programmable buttons P1 and P2 .
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. If password on boot is required, the password must be set otherwise it cannot be enabled. The formats of the password are as follows Length 10 characters Characters Alphanumeric keys only. The shift status i.e. Ctrl, Shift, Alt and Capital are ignored. Enter old...
Index of SymptomtoFRU Error Message
LCD backlight doesn't work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Enter BIOS Utility to execute Load Setup Defaults on Exit screen, then reboot system. Reconnect the LCD connectors. Keyboard if contrast and brightness function key doesn't work . LCD cable LCD inverter LCD Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed Reconnect the LCD connector LCD cable LCD inverter LCD LCD has extra horizontal or vertical...
External CDROMDVDROM Drive Check
Do the following to isolate the problem to a controller, drive, or CD-ROM DVD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail. Do the following to select the test device 1. Insert an audio CD into the CD DVD drive. If the CD DVD drive can read the data from the audio CD. The drive does not have problem, then go to next step. If the CD DVD LED on the front panel does not emit light as it read the data...
Microsoft Windows XP Home Environment Test
ViewSonic 17PS Philips Brilliance 107 Multiscan G200 ESPON Epson Color 740 HP Laster Jet 2100 R HP LasterJet 5P IR HP DeskJet 500C HP DeskJet 3820 Microsoft IntelliMouse TrackBall Microsoft Serial-Mouse Microsoft IntellMouse 1.1 A Microsoft IntelliMouse Explorer optical Microsoft IntelliPoint wireless Logitech Mouse-Man Logitech Home mouse Logitech TrackMan Marble FX Logitech Cordless Mouse Pro wireless Logitech TrackMan Live wireless Logitech Cordless Mouse Man Wheel Lotitech M-S48a Logitech...
Bottom Panel
Unlatches the AcerMedia drive for removing the optical drive. Unlatches the battery to remove the battery pack. Houses the computer's hard disk securedby a screw . Note Don't cover or obstruct the opening The computer has seven easy-to-read status icons below the display screen. The status LCD displays icons that show the status of the computer and its components. Lights when Hard Disk Drive is activated. Lights when Optical Disk Drive is activated. Lights when Scroll Lock is activated. Orange...
Memory Check
Memory errors might stop system operations, show error messages on the screen, or hang the system. Currently, we do not provide memory test program. However, if you need to check memory but have no testing program or diagonositc utility at hand, please go to http www.passmark.com to download the shareware BurnIn Test V.3.0. You may test the memory with this program under Window XP environment. NOTE Make sure that the DIMM is fully installed into the connector. A loose connection can cause an...
Chapter Tac
Use the following procedure as a guide for computer problems. NOTE The diagnostic tests are intended to test this model TravelMate 290 series . Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failed symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. If any problem occurs, you can perform visual...
The Euro Symbol
If your keyboard layout is set to United States-International or United Kingdom or if you have a keyboard with a European layout, you can type the Euro symbol on your keyboard. Hi F12 PrtSc Pauw Home L- SrsRv Bulk NOTE For US keyboard users The keyboard layout is set when you first set up Windows. For the Euro symbol to work, the keyboard layout has to be set to United States-International. To verify the keyboard type in Windows 2000 and Windows Millennium Edition, follow the steps below 1....
Removing the KeyboardLCD Module
1. Use a plastic flat head screw driver or any plastic tool to detach the middle cover carefully. 2. Then remove the middle cover from the main unit. 3. Remove the two screws holding the keyboard. 4. Turn the keyboard over as the picture shows. 5. Disconnect the keyboard cable then remove the keyboard. 1. Remove the middle cover. See step 1 and step 2 on Removing the Keyboard section. 2. Remove one screw as the picture shows. 3. Then disconnecto the LCD coaxial cable. 4. Remove the six screws...
External Diskette Drive Check
Do the following steps to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. The FDD heads can become dirty over time, affecting their performance. Use an FDD cleaning kit to clean the heads. If the FDD still does not function properly...
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS Basic Input Output System . Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press M during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen .
Insyde MobilePro BIOS POST Beep Code and POST Messages
The POST error message index lists the error message and their possible causes. The most likely cause is NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer. If the symptom is not listed, see Undetermined Problems on page 73. The...
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following 1. Run the diagnostic test for several times to isolate the problem. 2. If no error is detected, do not replace any FRU. 3. If any error is detected, replace the FRU. Rerun the...
Chapter Lnx
This chapter gives you the FRU Field Replaceable Unit listing in global configurations of TravelMate 290 series products. Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization . Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE...
Disassembly Procedure Flowchart
The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Hot Keys
The computer uses hotkey or key combinations to access most of the computer's controls like sreen brightness and volume output. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Switches display output between the display screen, external monitor if connected and both the display screen and external monitor.
Rear Panel
Connects to a television or display device with S-video input. Connects to an Ethernet 10 100-based network. Connects to Universal Serial Bus devices e.g., USB mouse, USB camera . Connects to a display device e.g., external monitor, LCD projector . Connects to a parallel device e.g., parallel printer . Connects to a Kensington-compatible computer security lock.
Power System Check
To verify the symptom of the problem, power on the computer using each of the following power sources 2. Connect the power adapter and check that power is supplied. 3. Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack. If you suspect a power problem, see the appropriate power supply check in the following list Check the Power Adapter on page 64 Check the Battery Pack on page 65 Unplug the power adapter cable from the computer...
Touchpad Check
If the touchpad doesn't work, do the following actions one at a time to correct the problem. Do not replace a non-defective FRU 1. After rebooting, run Touch pad PS2 Mode Driver. 2. Run utility with the PS 2 mouse function and check if the mouse is working. 3. If the PS 2 mouse does not work, then check if the main board to switch board FPC is connected well. 4. If the main board to switch board FPC is connected well, then check if the touch pad FPC connects to the main board properly. 5. If...
Hardware Specifications and Configurations
Intel Mobile Pentium M processor at 1.3 1.7 GHz or higher Support automatic selection of power supply voltage ACPI 1.0b,PC Card 95, SM BIOS 2.3, EPP IEEE 1284, ECP IEEE 1284 1.7 amp 1.9, PCI 2.2, PnP 1.0a, DMI 2.0, USB, VGA BIOS, CD-ROM bootable You can install memory modules in any combinations as long as they match the above specifications. NOTE Above table lists some system memory configurations. You may combine DIMMs with various capacities to form other combinations. V.90 for MDC Bluetooth...
Microsoft Windows XP Pro Environment Test
ViewSonic 17PS Philips Brilliance 107 Multiscan G200 ESPON Epson Color 740 HP Laster Jet 2100 R HP LasterJet 5P IR HP DeskJet 500C HP DeskJet 3820 Microsoft IntelliMouse TrackBall Microsoft Serial-Mouse Microsoft IntellMouse 1.1 A Microsoft IntelliMouse Explorer optical Microsoft IntelliPoint wireless Logitech Mouse-Man Logitech Home mouse Logitech TrackMan Marble FX Logitech Cordless Mouse Pro wireless Logitech TrackMan Live wireless Logitech Cordless Mouse Man Wheel Lotitech M-S48a Logitech...
Display Check
1. Connect an external display to the computer s external monitor port, the boot the computer. The computer can automatically detect the external display. Press Fn p to switch to the external display. 2. If the external display works fine, the internal LCD may be damaged. Then perform the following steps Make sure the DDRRAM module is seated properly. Then run the diplay test again. If the problem still exists, go to next step. Replace the inverter board, then run the display test program...
BIOS Flash Utility
The BIOS flash memory update is required for the following conditions New versions of system programs Restore a BIOS when it becomes corrupted. Use the Flash utility to update the system BIOS flash ROM. NOTE If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Flash utility. NOTE Do not install memory-related drivers XMS, EMS, DPMI when you use the Flash utilities. NOTE Please use the AC adaptor power supply when you run the...