Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If any error is detected,...
Setting a Password
Follow these steps as you set the user or the supervisor password 1. Use the t and i keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears 2. Type a password in the Enter New Password field. The password length can not exceed 8 alphanumeric characters A-Z, a-z, 0-9, not case sensitive . Retype the password in the Confirm New Password field. IMPORTANT Be very careful when typing your password because the characters do not appear...
Removing the Secondary Hard Disk Drive Module
1. See Removing the Lower Door on page 59. 2. Use the pull-tab to slide the Secondary HDD and disconnect the interface. 3. Lift the hard disk drive module out of the bay. NOTE To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it. 1. See Removing the Lower Door on page 59. 2. Push out the release latches on both sides of the DIMM socket to release the DIMM module. 4. Repeat steps for the second DIMM module. 1. See Removing the Lower Door on page 59. 2....
Replacing the LCD Module
1. Using both hands, set the LCD Module into the Lower Cover, taking care to set the mounting pins into the bottom cover. NOTE Ensure that the antenna, microphone, and LVDS cables pass through the openings on the hinge wells before securing the LCD module in place. 2. Insert the four screws to secure the LCD Module to the Lower Cover. 3. Connect the Microphone cable to the Mainboard. 3. Connect the Microphone cable to the Mainboard. 4. Insert the Microphone cable into the cable channel all the...
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3. Remove the four screw securing the Subwoofer to the Lower Cover. NOTE The screws securing the Subwoofer in place are cushioned by rubber washers. Ensure that the washers are replaced before replacing the screws. 1. See Removing the Subwoofer on page 107. 2. Remove the six screws three each side securing the Hinge Supports to the Lower Cover. 3. Lift the Hinge Supports clear of the Lower Cover. 3. Lift the Hinge Supports clear of the Lower Cover. 1. See Removing the Mainboard on page 103. 2....
Removing the USB Board
IMPORTANT The USB FFC is supplied as part of the Lower Cover. If the USB FFC is defective, replace the entire Lower Cover. 1. See Removing the Upper Cover on page 81. 2. Open the locking latch on the FFC and disconnect it from the Mainboard. 3. Open the locking latch on the FFC and disconnect it from the USB Board. 3. Open the locking latch on the FFC and disconnect it from the USB Board. 4. Remove the single screw securing the USB Board to the Lower Cover. 5. Remove the USB Board from the...
Replacing the Upper Case
1. Place the upper case on the lower case front edge first. 2. Insert the eleven screws to secure the upper cover to the lower cover. 3. Connect the following FFCs A, B, D, and E and cables C, F, and G to the Mainboard. 1. Connect the FFC to the Mainboard in position A and close the locking latch. 1. Connect the FFC to the Mainboard in position A and close the locking latch. 1. Connect the FFC to the Mainboard in position Band close the locking latch. 1. Connect the FFC to the Mainboard in...
Random Loss of BIOS Settings
If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem. 1. If the computer is more than one year old, replace the CMOS battery. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. If the BIOS settings are still lost, replace the cables....
TouchPad Failure
If sound problems are experienced, perform the following actions one at a time to correct the problem. 2. Navigate to Starts Control Panels System and Maintenance System Device Manager. Check the Device Manager to determine that The device is properly installed. There are no red Xs or yellow exclamation marks. There are no device conflicts. No hardware is listed under Other Devices. 3. Roll back the audio driver to the previous version, if updated recently. 4. Remove and reinstall the audio...
Key Types
The keyboard has several different types of keys. Some keys perform specific actions when pressed alone and other actions when pressed in combination with another key. Press these keys labeled F1 to F12 to perform actions in programs. For example, pressing F1 may open help. Each program uses different function keys for different purposes. See the program documentation to find out more about the function key actions. Press these colored keys in combination with the Fn key to perform specific...
Standard Bezel LCD Module Disassembly Flowchart
1. See Removing the LCD Module on page 78. 2. Remove the four screw caps and screws from the LCD Bezel. 3. Starting from the inside bottom edge, pry the Bezel away from the panel. Move along the bottom edge toward the hinges as shown. 4. Pry apart the right the left hinge wells as shown. 4. Pry apart the right the left hinge wells as shown. 5. Pry apart the upper right and left corners of the bezel. 5. Pry apart the upper right and left corners of the bezel. 6. Pry apart the top edge of the...
FRU Field Replaceable Unit List
This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Acer SM80. Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization . Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office...
Removing a Password
1. Use the t and i keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears 2. Type the current password in the Enter Current Password field and press Enter. 3. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to Clear. 4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Disassembly Process
The disassembly process is divided into the following stages External module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Internal Microphone Failure
If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not replace non-defective FRUs If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the problem. 1. Check that the microphone is enabled. Navigate to Starts Control Panels Hardware and Sounds Sound and select the Recording tab. 2. Right-click on the Recording tab and select Show Disabled Devices clear by default . 3. The...
Removing the LCD Brackets and FPC Cable
1. See Removing the LCD Panel on page 119. 2. Remove the eight securing screws four each side from the LCD Panel brackets. 3. Remove the brackets from the LCD Panel. 4. Turn the panel over. Lift the cable as shown to detach the adhesive from the panel. Carefully lift the adhesive tape protecting the cable connector. Carefully lift the adhesive tape protecting the cable connector.
Replacing the USB Board
IMPORTANT The USB FFC is supplied as part of the Lower Cover. If the USB FFC is defective, replace the entire Lower Cover. 1. Insert the USB Board into the Lower Cover as shown. 2. Replace the indicated screw to secure the USB Board to the Lower Cover. 3. Connect the FFC to the USB Board and close the locking latch on the USB Board. 3. Connect the FFC to the USB Board and close the locking latch on the USB Board. 4. Connect the FFC to the Mainboard and close the locking latch. 4. Connect the...
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot Devices to select specific devices to support boot. Phoenix SecureCore tm Setup Utility 2. IDE HDD WDC WD1600BEVT-22ZCT0- S5 3. IDE CD HL-DT-ST DVDRAM GT20N- S2 4. PCI LAN MBA v11.4.1 Slot 0600 Use lt t gt or lt 4 gt to select a device, then press lt F5 gt to move it down the...
Common Problems
Use the following procedure as a guide for computer problems. NOTE The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which...
Front View
Internal microphone for sound recording. Also called Liquid-Crystal Display LCD , displays computer output Configuration may vary by models . Launches Acer Backup Management for three-step data backup. Enables disables the Bluetooth function. Indicates the status of Bluetooth communication only for certain models Enables disables the wireless LAN function. Indicates the status of wireless LAN communication. For entering data into your computer. Touch-sensitive pointing device which functions...
Replacing the Flush LCD Bezel Cap
1. Place the Bezel Cap on to the LCD Module as shown. 2. Ensure that the LCD cables pass through the hinge wells as shown and pinch the hinge covers together to secure them in place. 4. Replace the two screws and screw caps. 4. Replace the two screws and screw caps.
Information
The Information screen displays a summary of your computer hardware information. Phoenix SecureCore tm Setup Utility Phoenix SecureCore tm Setup Utility Intel R CPU Core TM 2 Duo CPU P8700 2.53GHz Help HSelect Item w B Change Values wB Setup Default Exit J.gplppt Menu Eyjfl Select SubMenu QflJ Save and Exit Help HSelect Item w B Change Values wB Setup Default Exit J.gplppt Menu Eyjfl Select SubMenu QflJ Save and Exit NOTE The screen above is for your reference only. Actual values may differ...
Replacing the Hard Disk Drive Module
1. Place the HDD in the HDD carrier. 2. Replace the two screws to secure the carrier. 3. Insert the HDD, interface side first, and lower it into 4. Slide the HDD in the direction of the arrow to place. connect the interface. 3. Insert the HDD, interface side first, and lower it into 4. Slide the HDD in the direction of the arrow to place. connect the interface.
Using Boot Sequence Selector
The Boot Sequence Selector allows the boot order to be changed without accessing the BIOS. To use Boot Sequence Selector, perform the following steps 2. Execute BS.exe to display the usage screen. Create by Rockwell Chuang 10 81 2005. BS 1 Floppy gt LUardDisk gt CD-ROM BS 2 MardDisk gt CD-ROK J gt LflN BS 3 f CD-ROM 3 S HardDiskJ gt LflN BS 4 i LflN gt Floppy gt HardDiskl 3. Select the desired boot sequence by entering the corresponding sequence. For example, enter BS2 to change the boot...
Replacing the Mainboard
1. Pivot the Mainboard upward and remove it from the chassis, right side first. Place the Mainboard on a clean, dust-free surface. 2. Connect the Speaker and Subwoofer cables to the Mainboard. 3. Insert the three screws to secure the Mainboard to the Lower Cover.
Replacing the TouchPad Board
IMPORTANT The TouchPad is supplied as part of the Upper Cover. If the TouchPad is defective, replace the entire Upper Cover. 1. Insert the board into the Upper Cover. Take care to align the mounting pins with the holes on the board. 2. Remove the two screws securing the TouchPad Board in place. 3. Insert the FFC through the slot in the Upper Cover and adhere as shown. 3. Insert the FFC through the slot in the Upper Cover and adhere as shown. 4. Connect the Mainboard FFC to the TouchPad Board...
BIOS Recovery by Crisis Disk BIOS Recovery Boot Block
BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous BIOS flashing process failed. The system provides a function hotkey Fn Esc, for enable BIOS Recovery process when system is powered on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery present. If this function is enabled, the...
Replacing the Launch Board
1. Place the Launch Board into the Upper Cover, taking care to align the pins. 1. Place the Launch Board into the Upper Cover, taking care to align the pins. 2. Connect the Mainboard FFC to the Launch Board and close the locking latch. 2. Connect the Mainboard FFC to the Launch Board and close the locking latch. 3. Press the FFC onto the adhesive on the Upper Cover to secure it in place and pass the FFC through the opening on the Upper Cover as indicated
Replacing the Subwoofer
IMPORTANT Avoid contact with the speakers when inserting or removing the subwoofers. Contact with the subwoofers may result in damage. 1. Using both hands, insert the Subwoofer into the Lower Cover as shown. Insert the four screws to secure the Subwoofer to the Lower Cover. NOTE The screws securing the Subwoofer in place are cushioned by rubber washers. Ensure that the washers are replaced before replacing the screws. 3. Insert the Subwoofer cable into the cable channel. Ensure that the cable...
Removing the Switch Cover
1. Place the switch board face-down on top of the upper cover. 2. Connect the FFC to the Mainboard and close the locking latch. 2. Connect the FFC to the Mainboard and close the locking latch. 3. Flip the Switch Cover into place and press down on the top edge until it snaps into place as shown. 3. Flip the Switch Cover into place and press down on the top edge until it snaps into place as shown. 4. Turn the computer over. Replace the thirteen screws to secure the Switch Cover to the Upper...
Replacing the TV Tuner Module
2. Connect the Antenna cable to the TV Tuner as shown. NOTE When reattaching the Antenna, ensure the cable is tucked into the chassis to prevent damage. 3. Insert the single screw to secure the TV Tuner to the Mainboard. 1. Insert the DIMM Module in place. 2. Press down to lock the DIMM module in place. 1. Insert the DIMM Module in place. 2. Press down to lock the DIMM module in place.
System Hotkeys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness, Bluetooth and WiFi. To activate hot keys, press and hold the lt Fn gt key before pressing the other key in the hotkey combination. Starts System Property for displaying system information. Switches display output between the display screen, external monitor if connected and both. Turns the display screen backlight off to save power. Press any key to return. Turns the keyboard...
Replacing the Speaker Module
1. Using both hands, insert the Speaker Module into the Lower Cover as shown. 2. Replace the six screws to secure the Speaker Module in place. NOTE The screws securing the Speaker Module in place are cushioned by rubber washers. Ensure that the washers are replaced before replacing the screws. 1. Insert the left and right Hinge Supports into the Lower Cover as shown. 1. Insert the left and right Hinge Supports into the Lower Cover as shown. 2. Insert the six screws three each side to secure the...
Flush Bezel LCD Module ReassemblyLCD Panel
1. Connect the LCD cable to the panel connector as 2. Press down the adhesive strip to secure the cable shown. in place. 3. Run the cable along the back of the panel and press down as indicated to secure the cable in place. 3. Run the cable along the back of the panel and press down as indicated to secure the cable in place. IMPORTANT Ensure that the LCD cable runs between the green callouts to avoid trapping when the panel is replaced in the LCD Module. 4. Align the LCD brackets with the screw...
Replacing the Volume Control Board
1. Lift the board clear of the Upper Cover. 2. Replace the two screws to secure the board to the Upper Cover. 3. Connect the Volume Control FFC to the Volume Control Board and close the locking latch 3. Connect the Volume Control FFC to the Volume Control Board and close the locking latch 4. Connect the Volume Control FFC to the Media Board and close the locking latch 4. Connect the Volume Control FFC to the Media Board and close the locking latch
Removing the Flush LCD Bezel Cap
4. Pinch the left hinge cover as shown to release the internal securing pins. Lift the left side of the Bezel Cap as shown. 5. Rotate the Bezel Cap away from the LCD Module and remove the cap from the module. 5. Rotate the Bezel Cap away from the LCD Module and remove the cap from the module. 1. See Removing the LCD Module on page 78. 2. Starting in the centre and working toward the top corners, pry apart the top edge of the LCD Module as shown. 3. Lift the front edge of the bezel away from the...
Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. Phoenix SecureCore tm Setup Utility urity Boot The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility. The table below describes the parameters in this screen. The table below describes the parameters in this screen. Exit System Setup and save your changes to CMOS. Exit utility without saving setup data to CMOS. Load default values for all SETUP item. Load previous...
Clearing Password Check
Hardware Open Gap Description is as follows If users set a BIOS Password Supervisor Password and or User Password for security reasons, the BIOS will prompt for a password during system POST or when systems enter to BIOS Setup menu. However, if it is necessary to bypass the password check, users need to short the HW Gap to clear the password by performing the following procedure 1. Power off the system, and unplug the AC and Battery from the machine. 2. Open the Hard Drive and RAM doors. 4....
Removing the Upper Cover
IMPORTANT The TouchPad is supplied as part of the Upper Cover. If the TouchPad is defective, replace the entire Upper Cover. 1. See Removing the LCD Module on page 78. 2. Turn the computer over. Remove the fifteen screws on the bottom panel. 3. Disconnect the indicated FFCs A, B, C, D, and E from the Mainboard. 3. Disconnect the indicated FFCs A, B, C, D, and E from the Mainboard. NOTE Avoid pulling on cables directly to prevent damage to the connectors. NOTE Use the pull-tabs on FFC cables...
Replacing the WLAN Module
1. Insert the WLAN board into the WLAN socket. 2. Replace the single screw to secure the module. 1. Insert the WLAN board into the WLAN socket. 2. Replace the single screw to secure the module. 3. Connect the two antenna cables to the module. NOTE The black antenna cable connects to the upper terminal and the white antenna cable to the lower terminal.
Replacing the CPU
IMPORTANT The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Carefully turn the mainboard upside down CPU side up , and place the CPU into the CPU socket as shown, taking note of the Pin1 locator. 1. Carefully turn the mainboard upside down CPU side up , and place the CPU into the CPU socket as shown, taking note of the Pin1 locator. 2. Turn the securing screw 180 to secure the CPU in the socket. 3. Insert the Graphics Card into the Mainboard...
LCD Assembly NonBezel
NOTE Antennas are not supplied separately. The part number given is for the LCD Module which includes the Antennas. NOTE Antennas are not supplied separately. The part number given is for the LCD Module which includes the Antennas. Adapter DELTA 120W 19V 1.7x5.5x11 Orange ADP-120ZB BBX LED LF Battery SANYO AS-2007B Li-Ion 4S2P SANYO 8 cell 4800mAh Main COMMON Battery SONY AS-2007B Li-Ion 4S2P SONY 8 cell 4800mAh Main COMMON Battery SIMPLO AS-2007B Li-Ion 4S2P PANASONIC 8 cell 4800mAh Main...
Chipset POST Codes
The following table details the chipset POST codes and functions used in the POST. Disable Non-Maskable Interrupt NMI Initialize chipset with initial POST values Initialize caches to initial POST values Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize cache before memory autosize Reset Programmable Interrupt Controller RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS...
Acer SM Exploded Diagrams Main Chassis
NOTE Antennas are not supplied separately. The part number given is for the LCD Module which includes the Antennas. NOTE Antennas are not supplied separately. The part number given is for the LCD Module which includes the Antennas.
Main Unit Disassembly Process Upper Cover Disassembly Flowchart
1. See Removing the Battery Pack on page 56. 2. Press the six securing clips inward to release the Keyboard from the Upper Cover. 3. Lift the centre of Keyboard up as shown. IMPORTANT Do not remove the Keyboard from the computer the Keyboard FFCs are still connected. 4. Turn the Keyboard over and place it on the TouchPad area to expose the FFC cables. 5. Disconnect the Backlight cable by opening the FFC latch and removing the cable from the Mainboard. 5. Disconnect the Backlight cable by...
Replacing the Graphics Card Heatsink
IMPORTANT Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module. The following thermal grease types are approved for use The following thermal pads are approved for use 1. Remove all traces of thermal grease from the CPU using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent. 2. Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually, the...
Replacing the Bluetooth Board
1. Insert the Bluetooth Board into the Lower Cover as shown. 2. Insert the single screw to secure the Bluetooth Board to the Lower Cover. 3. Connect the Bluetooth cable to the Bluetooth Board. 3. Connect the Bluetooth cable to the Bluetooth Board. 4. Connect the Bluetooth cable to the Mainboard.
Hardware Specifications and Configurations
REALTEK ALC889X for High Definition Audio Codec Throttling 50 On 105 C, Off 85 C OS Shutdown 110 C H W Shutdown 110 C PCI Express Base Specification, Revision 1.1 support PCI Local Bus Specification, Revision 2.3 support ACPI Power Management Logic Support, Revision 3.0b Integrated SATA 4 ports and AHCI support. USB host interface with support for up to 12 USB ports X6 UHCI X2 EHCI Integrated 10 100 1000 Gigabit Ethernet MAC with System Defense System Management Bus SMBus2.0 Specification...