Replacing the Thermal Module
IMPORTANT Apply a suitable thermal grease and ensure all heat pads are in place before replacing the Thermal Module. The following thermal grease types are approved for use The following thermal pads are approved for use 1. Remove all traces of thermal grease from the CPU using a lint-free cloth or cotton swab and Isopropyl Alcohol, Acetone, or other approved cleaning agent. 2. Apply a small amount of thermal grease to the centre of the CPU there is no need to spread the grease manually, the...
Common Problems
Use the following procedure as a guide for computer problems. NOTE The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which...
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU do not isolate non-defective FRU . NOTE Verify that all attached devices are supported by the computer. NOTE Verify that the power supply being used at the time of the failure is operating correctly. See Power On Issue on page 120. 2. Visually check them for...
Replacing the Left Speaker Module
1. Place the module right side first on the Upper 2. Replace the one 1 screw to secure the module in Cover as shown. Ensure that the right side of the place. module is seated correctly in the securing clip. 3. Run the cable along the cable channel using all available cable clips. 3. Run the cable along the cable channel using all available cable clips. 4. Secure the cable in place with adhesive tape. 5. The cable runs as shown when correctly installed. 4. Secure the cable in place with adhesive...
Replacing the Right Speaker Module
1. Place the module left side first on the Upper Cover 2. Replace the one 1 screw to secure the module in as shown. Ensure that the left side of the module is place. seated correctly in the securing clip. 1. Place the module left side first on the Upper Cover 2. Replace the one 1 screw to secure the module in as shown. Ensure that the left side of the module is place. seated correctly in the securing clip. 3. Pass the cable through the Upper Cover as shown. 4. 3. Pass the cable through the...
Disassembly Requirements
To disassemble the computer, you need the following tools Wrist grounding strap and conductive mat for preventing electrostatic discharge NOTE The screws for the different components vary in size. During the disassembly process, group the screws with the corresponding components to avoid mismatch when putting back the components.
Replacing the Upper Cover
1. Place the Upper Cover on the Lower Cover as shown. 2. Press down around the edges to secure it in place. 2. Press down around the edges to secure it in place. 4. Replace the three 3 screw caps as shown. 4. Replace the three 3 screw caps as shown. 6. Connect A as shown. 7. Connect C as shown. 6. Connect A as shown. 7. Connect C as shown. 8. Connect B and close the locking latch to secure the cable in place. 8. Connect B and close the locking latch to secure the cable in place. 9. Connect D...
Removing the Upper Cover
1. See Removing the LCD Module on page 55. 2. Turn the computer over. Remove the eleven screws on the bottom panel. 3. Turn the computer over. Remove the three 3 screw caps at the rear of the Upper Cover as shown. 3. Turn the computer over. Remove the three 3 screw caps at the rear of the Upper Cover as shown. 4. Disconnect the following four 4 cables from the Mainboard. 7. Release the locking latch on B and remove the FFC cable as shown. 7. Release the locking latch on B and remove the FFC...
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3. If any error is detected,...
Removing the TouchPad Bracket
IMPORTANT The TouchPad Board cannot be removed individually. To replace the TouchPad Board, replace the entire Upper Cover. 1. See Removing the Upper Cover on page 59. 2. Lift the FFC to detach the adhesive securing the cable to the Upper Cover. 3. Release the FFC locking latch and disconnect the TouchPad FFC from the cover. 3. Release the FFC locking latch and disconnect the TouchPad FFC from the cover.
Setting a Password
Follow these steps as you set the user or the supervisor password 1. Use the t and i keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Supervisor Password box appears 2. Type a password in the Enter New Password field. The password length can not exceed 8 alphanumeric characters A-Z, a-z, 0-9, not case sensitive . Retype the password in the Confirm New Password field. IMPORTANT Be very careful when typing your password because the characters do not appear...
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Shows the setting of the Supervisor password Shows the setting of the user password. Shows the setting of the hard disk password. Press Enter to set the supervisor password. When set, this password protects the BIOS Setup Utility from unauthorized access. The...
Replacing the TouchPad Bracket
1. Replace the TouchPad bracket top edge first to 2. Press the bracket down to engage the securing engage the securing clips. clips. 1. Replace the TouchPad bracket top edge first to 2. Press the bracket down to engage the securing engage the securing clips. clips. 3. Replace the two 2 screws to secure the TouchPad Bracket to the Upper Cover. 3. Replace the two 2 screws to secure the TouchPad Bracket to the Upper Cover. 4. Replace the TouchPad FFC and close the locking latch on the connector....
Removing the Optical Drive Module
1. See Removing the Battery Pack on page 42. 2. Remove the screw securing the ODD module. 3. Insert a suitable tool into the access slot in the battery bay as shown. Gently lever the ODD module out of the chassis. 4. Pull the optical drive module out from the chassis. 5. Remove the two 2 screws securing the ODD bracket and remove the ODD bracket from the optical disk drive module. 6. Remove the ODD bezel by pulling the top edge downward and clear of the module. 6. Remove the ODD bezel by...
Windows Keys
The keyboard has two keys that perform Windows-specific functions. The keyboard has two keys that perform Windows-specific functions. Pressed alone, this key has the same effect as clicking on the Windows Start button it launches the Start menu. It can also be used with other keys to provide a variety of functions lt gt Open or close the Start menu lt gt lt D gt Display the desktop lt gt lt E gt Open Windows Explore lt gt lt F gt Search for a file or folder lt gt lt G gt Cycle through Sidebar...
Removing the Keyboard
1. See Removing the Switch Cover on page 53. 2. Pry up the centre of the Keyboard and rotate it upward away from the Upper Cover. 3. Turn the keyboard over on to the TouchPad area to expose the FFC connector. 3. Turn the keyboard over on to the TouchPad area to expose the FFC connector. 4. Open the locking latch and disconnect the FFC from the mainboard. 4. Open the locking latch and disconnect the FFC from the mainboard. 5. Lift the keyboard clear of the Upper Cover. 5. Lift the keyboard clear...
Removing the Power Board
1. See Removing the Upper Cover on page 59. 2. Locate the Power Board on the Upper Cover as shown. 3. Remove the two 2 screws securing the Power Board to the Upper Cover. 4. Lift the Power Board clear of the Upper Cover as shown. 4. Lift the Power Board clear of the Upper Cover as shown.
Using DMITools
The DMI Desktop Management Interface Tool copies BIOS information to EEPROM to be used in the DMI pool for hardware management. When the BIOS displays Verifying DMI pool data it is checking that the table correlates with the hardware before sending to the operating system Windows, etc. . To update the DMI Pool, perform the following steps 2. Execute dmitools. The following messages report to screen to confirm completion dmitools r gt Read dmi string from bios dmitools wm xxxx gt Write...
Removing the CPU Fan
1. See Removing the Thermal Module on page 72. 2. Disconnect the Fan cable from the Mainboard as shown. 3. Remove the three 3 securing screws from the Fan Module.
HDD Not Operating Correctly
If the HDD does not operate correctly, perform the following actions one at a time to correct the problem. 1. Disconnect all external devices. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. Run the Windows OS Startup Repair Utility a. insert the Windows Operating System DVD in the ODD and restart the computer. b. When prompted, press any key to start to the operating system DVD. c. The Install Windows screen displays. Click Next. d. Select Repair...
BIOS Flash Utilities
The BIOS flash memory update is required for the following conditions New versions of system programs Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE Do not install memory-related drivers XMS, EMS, DPMI when you use the Phlash. NOTE Please use the AC adaptor power supply when you run the Phlash...
Information
The Information screen displays a summary of your computer hardware information. HDD Model Name HDD Serial Number ATAPI Model Name System BIOS Version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID AMD Athlon tm 64 Dual-Core TK42 1.6 GHz NOTE The screen above is for your reference only. Actual values may differ according to model. The table below describes the parameters in this screen. This field shows the CPU type and speed of the system. This field shows...
Removing the LCD Brackets and FPC Cable
1. See Removing the LCD Panel on page 80. 2. Remove the six 6 securing screws three on each side from the LCD Panel brackets. 4. Turn the LCD panel over to expose the rear. Lift the adhesive protector and disconnect the cable from the LCD Panel. 5. Lift the cable as shown to disengage the adhesive strip securing it in place. 5. Lift the cable as shown to disengage the adhesive strip securing it in place. 6. Lift the FPC cable to disengage the remaining adhesive and remove the cable from the...
Removing the LCD Module
1. See Removing the Keyboard on page 54. 2. Turn the computer over. Remove the two 2 securing screws from the bottom of the chassis. 3. Remove the Antenna Cables from the cable channel as shown. Ensure that the cables are free from all cable clips. 4. Stand the computer on the LCD Panel and pull the Antenna cables completely through the chassis.
Removing the Right Speaker Module
1. See Removing the Upper Cover on page 59. 2. Locate the Right Speaker Module on the Upper Cover as shown. 3. Turn the Upper Cover over and remove the Right Speaker Module cable from the cable channel. Ensure that the cable is free from all cable clips. 4. Turn the Upper Cover over and pass the cable through the cover as shown. Remove the one 1 securing screw from the Right Speaker Module. Lift the Speaker clear of the Upper Cover, right side first as shown.
Aspire5532 Drive Boot Utility
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay. Select Boot Devices to select specific devices to support boot. IDE0 ST960821A IDE1 MATSHITADVD USB FDD Network boot Realtek Boot Agent USB HDD xxxx USB USB CDROM Use lt t gt or lt 1 gt to select a device, then press lt F6 gt to move it up the List, or lt F5 gt to move it down the list....
External Modules Disassembly Flowchart
The flowchart below gives you a graphic representation of the external module disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the keyboard, you must first remove the switch board.
Clearing Password Check
Steps for Clearing BIOS Password Check If users set BIOS Password Supervisor Password and or User Password for a security reason, BIOS will ask the password during systems POST or when systems enter to BIOS Setup menu. However, once it is necessary to bypass the password check, users need to short the HW Gap to clear the password by the following steps 1. Power Off the system, and remove HDD, AC and Battery from the machine. 2. Disconnect the RTC Battery cable and locate the J1 jumper. 3. Use...
Removing the Switch Cover
CAUTION Using metal tools to remove the Switch Cover may cause damage to the outer casing. The use of plastic tools or fingers is recommended to remove the Switch Cover. 1. See Removing the Battery Pack on page 42. 2. Turn the computer over. Press down the and keys on the right side of the Keyboard to expose the cutout. Insert a suitable plastic tool or finger and pry the Switch Cover upward, away from the Upper Cover. 3. Work along the Switch Cover toward the left hinge, gently prying up the...
Indicators
The computer has several easy-to-read status indicators. The front panel indicators are visible even when the computer cover is closed. Indicates the computer's power status. Indicates the computer's battery status. Indicates when the hard disk drive is active. Lights up when Num Lock is activated. Lights up when Caps Lock is activated. NOTE 1. Charging The light shows amber when the battery is charging. 2. Fully charged The light shows green when in AC mode. The following items show you how to...
Aspire 5532 Antenna Cables
5. Disconnect the LCD cable from the Mainboard and remove the cable from the cable channel. 5. Disconnect the LCD cable from the Mainboard and remove the cable from the cable channel. 6. Remove the white Antenna cable from the cable channel. Ensure that the cable is completely free of the retaining clips all the way to the hinge well. 7. Remove the adhesive tape securing the Antenna cable to the Upper Cover. 7. Remove the adhesive tape securing the Antenna cable to the Upper Cover. 9. Open the...
Removing the LCD Bezel
1. See Removing the LCD Module on page 55. 2. Remove the two 2 upper and two 2 lower bezel screw caps and screws. 3. Starting from the bottom edge of the bezel, pry the bezel upwards and away from the panel. Work along the right side toward the top of the bezel, prying the covers apart. Continue along the top edge and down the left side to remove the bezel. NOTE If necessary, use a pry to lift up the outside edges of the bezel.
External Mouse Failure
If an external Mouse fails, perform the following actions one at a time to correct the problem. 2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See the mouse user manual. 3. If the mouse uses a USB connection, try an alternate USB port. 4. Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure. 6. Remove any recently added hardware and associated software. 7. Remove any recently added...
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computer's BIOS Basic Input Output System . Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen ....
Removing the Mainboard
1. See Removing the Upper Cover on page 59. 2. Remove the one 1 securing screw from the Mainboard. 3. Lift the mainboard from the chassis, right edge first, and place it on a clean, dust-free surface. 3. Lift the mainboard from the chassis, right edge first, and place it on a clean, dust-free surface.
Removing the Left Speaker Module
1. See Removing the Upper Cover on page 59. 2. Locate the Left Speaker Module on the Upper Cover as shown. 3. Remove the adhesive tape from the Speaker cable. 4. Remove the Speaker cable from the cable channel. Ensure that the cable is free from all cable clips. 5. Remove the one 1 securing screw from the Left Speaker Module.
Post Codes
Disable Non-Maskable Interrupt NMI Initialize chipset with initial POST values Initialize caches to initial POST values Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize cache before memory autosize Reset Programmable Interrupt Controller RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Advanced...
Removing a Password
1. Use the t and i keys to highlight the Set Supervisor Password parameter and press the Enter key. The Set Password box appears 2. Type the current password in the Enter Current Password field and press Enter. 3. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to Clear. 4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Replacing the CPU
IMPORTANT The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU socket. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. 1. Place the CPU into the CPU socket as shown, taking note of the Pin1 locator. 2. Using a flat-bladed screw driver, rotate the CPU locking screw 180 clockwise to secure the CPU in place. 2. Using a flat-bladed screw driver, rotate the CPU locking screw 180 clockwise to secure the CPU in place.
Navigating the BIOS Utility
There are six menu options Information, Main, Advanced, Security, Boot, and Exit. Follow these instructions To choose a menu, use the left and right arrow keys. To choose an item, use the up and down arrow keys. To change the value of a parameter, press F5 or F6. A plus sign indicates the item has sub-items. Press Enter to expand this item. Press Esc while you are in any of the menu options to go to the Exit menu. In any menu, you can load default settings by pressing F9. You can also press F10...
DOS Flash Utility
Perform the following steps to use the DOS Flash Utility 1. Press F2 during boot to enter the Setup Menu. 2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move USB HDD to position 1. IDE0 ST960821A IDE1 MATSHITADVD USB FDD Network boot Realtek Boot Agent USB HDD xxxx USB USB CDROM Use lt t gt or lt 4 gt to select a device, then press lt F6 gt to move it up the List, or lt F5 gt to move it down the list. Press lt Esc gt to escape the menu. Help...
Disassembly Process
IMPORTANT The LCD Module cannot be disassembled outside of factory conditions. If any part of the LCD Module is faulty, such as the camera, antenna or LCD panel, the whole module must be replaced. The disassembly process is divided into the following stages External module disassembly The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence. Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you...
Acer GridVista dualdisplay compatible
NOTE This feature is only available on certain models. To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then select Start, Control Panel, Display and click on Settings. Select the secondary monitor 2 icon in the display box and then click the check box Extend my windows desktop onto this monitor. Finally, click Apply to confirm the new settings and click OK to complete the process. Acer GridVista is a handy utility that offers four...
FRU Field Replaceable Unit List
This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 5532. Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization . Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer...
Aspire FRU List
CPU AMD Athlon TF20 PGA 1.6G 512K 6S8 15W G2 CPU AMD AthlonX2 TK42 1.6G 1M 6S8 20W G2
Random Loss of BIOS Settings
If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a time to correct the problem. 1. If the computer is more than one year old, replace the CMOS battery. 2. Run a complete virus scan using up-to-date software to ensure the computer is virus free. 3. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power and data cables between devices. If the BIOS settings are still lost, replace the cables....
Internal Speaker Failure
If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs 2. Navigate to Starts Control Panels System and Maintenance System Device Manager. Check the Device Manager to determine that The device is properly installed. There are no red Xs or yellow exclamation marks. There are no device conflicts. No hardware is listed under Other Devices. 3. Roll back the audio driver to the previous version, if updated recently. 4....